Who are we?

dhp consulting is a niche company delivering Operational Excellence in transactional Front and Back Office arenas with a significant track record of delivery and implementation at speed to clients in the Financial Services and Utility Sectors.

We have a proven track record of eliminating waste and delivering 20%-50% improvement in throughput and on average delivering 30% realised reduction in cost base or increased capacity whilst significantly improving the consistency of customer service delivery. To ensure sustainability we focus not only on process, but people too by delivering a performance focussed leadership programme.

Providing common sense solutions based on real life experience, we use managed teams drawn from seasoned professionals we work with on a regular basis who have extensive experience in the service sectors.

Our methodology consists of 4 major components, not linear, but each inter-linked. Each component delivers unique benefits and when combined the synergy creates Operational Excellence.